Select the Travel Designer you would like to plan your escape. On the designer's page, you can submit a Travel Request for the type of travel you're interested in. From there, your Travel Designer will walk you through the process of planning and enjoying your Escape!

After submitting your request, your Travel Designer will contact you to recap your request details, including a link to your invoice to submit your Travel Design Fee, and schedule a consultation call if necessary. As soon as all items are confirmed, your designer will get to work immediately on preparing a proposal for your escape. Depending on your vacation request inclusions, you can expect to receive your quote within 3-5 business days.

All rates and availability are quoted directly from the travel supplier. The rates and availability are subject to change until the deposit payment has been processed. Depending on the travel supplier, In some cases, we may be able to hold your travel package temporarily to lock In the price until the deposit payment is applied.

All payments can be submitted online using your initial invoice received when submitting your deposit payment. Your invoice is a credit card authorization form, and your payment will be processed within 24-48 business hours upon receipt. Should the payment decline for any reason, we will follow up with an email requesting verification or a new form of payment.

The final payment Is typically due 50 days prior to departure. Please reference your invoice provided in your booking confirmation email for your specific final payment due. Late payments may result in trip cancellation or additional penalties.

Yes, we can assist with making changes to your reservations. A change request form, including the $25 change fee, must be submitted to proceed with each future reservation adjustment to assist with additional changes after the complimentary change. Classic Escape: 1 complimentary change Tailored Escape: 2 complimentary changes Lavish Escape: 3 complimentary changes **Please keep in mind any adjustments made to the reservation are subject to availability and may increase or decrease the current package price.

We strongly recommend the purchase of travel protection. However, if you are unsure if you would like to add it to your vacation package, most of our vendors allow 7-14 days from the date of the deposit being processed. In some cases, some travel suppliers may offer the option to add travel protection anytime before the final payment. Your Travel Designer can provide additional travel protection Information related to your specific reservation. However, we're not a licensed insurance agents, and all specific questions would need to go through the travel insurance company selected.

We understand life happens and plans change. If you need to cancel, please get in touch with your Travel Designer as soon as possible, and they will send a cancellation request form via email. Travelers must complete this form, including the relevant cancellation fee. We are unable to process any reservation cancellations without the cancellation request form.

Select the Travel Designer you would like to plan your escape. On the designer's page, you can submit a Group Concierge Travel Request for the type of travel you're interested in. From there, your Travel Designer will walk you through the process of planning and enjoying your Escape!

Sometimes, a discount may be available depending on the number of travelers or rooms requested. Typically, for travel groups requesting a minimum of 10 rooms qualify for a contracted group rate and additional amenities depending on the vendor used. Your Travel Designer will provide further details on your travel party's options.

A contracted group rate is when a travel supplier agrees to hold space for your travel party with a locked in rate. Typically, 10 or more rooms are required for this option. Rooms are able to be released prior to the final payment deadline as long as you keep the minimum 10 rooms. We will provide a contract to the Group Organizer and advise of the deposit amount and specific responsibilities required to hold space for your group. Reservations, including contracted rates, will receive a personal booking link for travelers to submit their reservation requests. All reservation requests will be reviewed within 48 business hours of receipt.

After submitting your request, your Travel Designer will contact you to recap your request details, including a link to your invoice to submit your Travel Design Fee, and schedule a consultation call if necessary. As soon as all items are confirmed, your designer will get to work immediately on preparing a proposal for your escape. Depending on your vacation request inclusions, you can expect to receive your quote within 3-5 business days.

The Group Organizer can approve the proposal. Your Travel Designer will send you a client profile form to collect your groups information and desired selections from the proposal. The organizer will also receive an invoice to submit the per person Group Concierge fee on behalf of all travelers. Within 24 business hours each traveler will receive a client profile form to complete and select if they would like one shared invoice or individual payments for their reservation.

All rates and availability are quoted directly from the travel supplier. The rates and availability are subject to change until the deposit payment has been processed. Depending on the travel supplier, In some cases, we may be able to hold your travel package temporarily to lock In the price until the deposit payment is applied by all travelers sharing the same reservation number.

All payments can be submitted online 24/7 using your initial invoice received when submitting your deposit payment. Your invoice is a credit card authorization form, and your payment will be processed within 24-48 business hours upon receipt. Should the payment decline for any reason, we will follow up with an email requesting verification or a new form of payment.

The final payment Is typically due 50 days prior to departure. Please reference your invoice provided in your booking confirmation email for the specific final payment due date. All travelers must submit payment by the due date. Late payments may result in automatic trip cancellation or additional penalties from the travel supplier that may affect any refund due, if applicable.

Yes, all Group Concierge packages include two complimentary changes per reservation. The traveler must submit a change request form for additional change requests, including the $15 change fee per change. **Please keep in mind any adjustments made to the reservation are subject to availability and may increase or decrease the current package price.

We strongly recommend the purchase of travel protection. However, if you are unsure if you would like to add it to your vacation package, most of our vendors allow 7-14 days from the date of the deposit being processed. In some cases, some travel suppliers may offer the option to add travel protection anytime before the final payment. Your Travel Designer can provide additional travel protection information related to your reservation. We also offer 3rd party travel protection options if all travelers sharing a reservation are not in agreeance on declining the travel protection. However, we're not licensed insurance agents, and all specific questions must go through the selected travel insurance company.

We understand life happens and plans change. If you need to cancel, please get in touch with your Travel Designer as soon as possible, and they will send a cancellation request form via email. Travelers must complete this form, including the relevant cancellation fee. We are unable to process any reservation cancellations without the cancellation request form. **Please keep in mind any adjustments made to the reservation are subject to availability and may increase or decrease the current package price. The remaining travelers on the reservation will be responsible for any remaining balances.